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Privacy Policy

At ProGood Pty Ltd we respect your privacy, and the privacy of all visitors to our Web site. This policy statement has been established to help you understand our commitment to protecting your privacy, and the steps we take to ensure it. 

Personal Information

We only collect information about you when you supply it to us on a voluntary basis. For example, we may collect personal information about you, when you:

  • Request any information about us or our products or services
  • Purchase any of our products
  • Communicate with us
  • Enter a promotion or competition or respond to an offer
  • Subscribe to any newsletters that we may offer

The sort of personal information that we are likely to collect from you depends on the information that you provide to us and may include such things as your name, address, phone number, email address, credit card details along with transactional information such as the type and quantity of products that you purchase from us.

Non personal information

When you visit our website we may collect non-identifiable information including your server address, the type of internet browser you use, the date and time of your visit, the particular pages you accessed and the information you download. This information may be used by us (or third party contractors) in anonymous aggregated form for statistical purposes so that we can monitor and improve the quality of the website.

Internet/Cookies 

A cookie is a small file that stores information on your computer’s hard drive regarding your Internet web browsing activity and then reports this information back to the website that created the cookie. Amongst other uses, cookies enable websites to be customised for individual users. 

We may use cookies to personalise your visit to our website. If you do not want to accept cookies, you can adjust your internet browser to reject cookies or to notify you when they are being used. Rejecting cookies may limit the areas of our website that you are able to access and may impact certain functions of our website, such as storing items in your shopping basket between visits.

How we use your information

We use the personal information that you provide to us to conduct our business with you, to facilitate and manage our dealings and relationship with you (including any feedback that you may provide us), to develop and improve our products and services and for any other purpose for which you may disclose your personal information to us.

Your Information and 3rd Parties

We may disclose your personal information to third parties in the following circumstances:

  • To third parties whom you have been informed of at the time of collection
  • To our suppliers or distributors or other third parties to whom disclosure is necessary to fulfil the purpose for which the personal information has been collected
  • To any entity to which we are required or authorised by law to disclose such information
  • To credit reporting agencies to verify credit worthiness
  • To credit reporting agencies or other credit providers or other parties for the purposes of collecting overdue payments

For any changes to your personal information, please email us at info@progood.com.au